RETURNS & SHIPPING
RETURN & REFUND POLICY
At BesideMeJewelry, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. You may return or exchange your purchase within 30 days of the original purchase date. All items must be in their original condition and packaging. To initiate a return or exchange, please contact us. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return.
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*Items bought on sale are not returnable for exchange or refund. All sales are final.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow up to 7 business days for the refund to appear in your account.
SHIPPING POLICY
Most jewelry pieces are made manually only in response to an order.
Usually, your order will be dispatched in 1-2 weeks, but sometimes execution time can be longer. In that case, we will inform you about this situation.
If you have some doubts about your order, want fast delivery, or have any questions, please write me at beside.me.jewelry@gmail.com
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DELIVERY INSIDE LITHUANIA
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All deliveries in Lithuania are made by LP Express courier service.
The items will be dispatched within 2 weeks after your order has been paid and accepted unless stated in the product description section.
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​Delivery cost in Lithuania – 4€
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SHIPPING IN THE EU AND OUTSIDE EUROPE
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All other deliveries are made by 1st class recorded post delivery.
I’ll provide you with a tracking code, so you can see where your parcel is at any time.
The items will be dispatched within 2 weeks after your order has been paid and accepted unless stated in the product description section.
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Delivery cost in Europe – 8€.
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Delivery cost outside Europe – 12€.